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Cyprus Local Reference INFOrmation
INFOrmation

Emergency Numbers: Utilities

Problems with your telephone, water or electricity or gas? See this page of contact numbers for fault reporting and customer service.

Electricity Emergencies
IFRC - Island Fault Reporting Centre
Tel: 1800 
Website
Electricity Authority of Cyprus (EAC) Website
Water Emergencies
Water Supply Faults  Tel: 90 901 430
Nicosia Faults Report Tel: 22 698 000
Telephone Emergencies
Directory Enquiries  Tel: 192 / 11892
Faults Report Tel: 197 
CyTA Customer Call Centre Tel: 132 / 80 000 197
Website
MTN Customer Call Centre Tel: 136 
Website
PrimeTel business enquiries Tel: 22 027 300
PrimeTel residential customer support Website
Electricity

Domestic electricity is 240 V AC, 50Hz. Plugs are the British-type 13 amp 3 flat pin.

The Electricity Authority of Cyprus (EAC) manages the power supply on the island. For domestic supplies contact one of the service centres.
  • The EAC website has information in English on domestic account details, metre reading, bill paying and more: Click here and select the left menu heading "Customer Service"
Water

The Cyprus Water Development Department manages public water supply to the island but each Municipality has its own water authority. Contact the local Municipal offices for registration and billing information.

Gas

There is no countrywide gas network and natural gas (LPG gas), often used for cooking, is sold in canisters (10 Kg) at petrol stations, grocery shops and supermarkets.

Telephone
Area Codes
Cyprus country code 
(insert before dialling the local number with area code)
+357
Nicosia  22
Famagusta  23
Larnaca 24
Limassol, Platres 25
Paphos, Polis  26

Cyta and PrimeTel provide telephone, Internet (and broadband), mobile telephone and digital TV services.

  • Cyta
    At
    : Telecommunications Street, Strovolos, TK 24929, CY1396
    Tel: 227 01000
    Fax: 22 494940
    Website
  • PrimeTel 
    At
    : The Maritime Center, 141 Omonia Avenue, PO Box 51490, 3506 Limassol
    Tel: 22 027300
    Fax: 22 102211
    Website
  • PrimeTel Home
    Website
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